Prevent Payment Fraud

---

Preventing Outgoing ACH & Wire Fraud

• Call the requesting party to verify payment instructions. Use a phone number on file versus one provided in a request.
  
• Maintain current vendor information for those authorized to change payment instructions.
• Educate and train employees to recognize, question, and authenticate changes in payment instructions. Requests for secrecy and pressure to take immediate action are often signs of fraud.
  
• Do not confirm banking instructions via email.
• Limit the number of employees authorized to initiate ACH and wire transfers. Establish maximum transfer limits. 
• Initiate payments using dual controls.

---

Preventing Check Fraud

• Conduct a daily reconciliation. Fraudulent checks can be returned through the normal banking system
  within 24 hours.
• Implement Positive Pay Service on your accounts. If you do not utilize Parkside’s Positive Pay Service,
  please contact our team to learn more.
• Improve your check safety features by using watermarks and special paper stock.
• Keep checks secure and segregate internal duties.

---

Preventing ACH Debit Fraud

• Conduct a daily reconciliation. Fraudulent ACH transactions can be returned through the normal
  banking system within 24 hours.
• Implement ACH Blocks and Filters on accounts. Contact the Parkside team to learn more about how Blocks and Filters can help protect your accounts.
• Limit the number of employees authorized to initiate ACH transactions and establish maximum
  transfer limits.
• Initiate payments using dual controls.